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Team Tagline
About the role
Aldelia Limited is a global management consulting firm specializing in Oil & Gas and other sectors. They are hiring a Head of IT for a fast-growing FTTx operator in Ibadan, Oyo. The role oversees IT infrastructure, enterprise systems, network services, cybersecurity, and team leadership to ensure high availability and operational readiness.
Required Skills
Preferred Skills
Similar Skills not Listed
Responsibilities
- Manage and maintain enterprise server infrastructure including Windows Server, Linux, storage and core services.
- Ensure 24/7 availability, resilience and performance of business-critical infrastructure and network services.
- Administer Microsoft 365, Active Directory, DNS, DHCP, Group Policy, SharePoint, licensing and security controls.
- Administer cloud services, datacenter infrastructure, compute, storage and backup environments.
- Plan and execute installation, configuration, upgrades, patching, vulnerability remediation and lifecycle management.
- Monitor infrastructure performance, perform root cause analysis and implement corrective actions.
- Manage LAN, WAN, WLAN, internet connectivity, VPNs, routers, switches, firewalls and network security appliances.
- Provide Level 3 technical support for enterprise applications, Microsoft Office Suite, SharePoint, billing platforms, CRM, ERP, OSS/BSS.
- Coordinate with software vendors for incident resolution, upgrades and integration issues.
- Manage lifecycle of IT assets including PCs, laptops, virtual machines, handheld devices, printers, mobile devices.
- Ensure workstation OS support, endpoint management, software deployment, antivirus controls and asset inventory.
- Manage monitoring platforms, maintain activity logs, run incident lifecycles through ITSM tools, produce operational reports and ensure SLA compliance.
- Establish preventive maintenance plans for infrastructure, systems, network equipment, backups, storage, endpoints.
- Implement infrastructure security best practices and ensure compliance with cybersecurity standards, access control and licensing rules.
- Participate in security audits, support vulnerability assessments, coordinate remediation plans.
- Develop, maintain and test BCP and DR capabilities, backup and restoration procedures, archive and retention policies.
- Manage IT infrastructure vendors, service providers and contractors to ensure contractual obligations and performance standards.
- Prepare and control infrastructure budgets, monitor operational expenditure, track project spending and identify cost optimization opportunities.
- Lead, mentor and develop the Network & Systems team, assign work priorities, coach team members, conduct performance reviews.
- Establish strong relationships with business stakeholders, understand requirements, manage expectations and deliver timely IT solutions.
- Maintain infrastructure documentation, operating procedures, architecture records, configuration baselines and technical standards.
- Research emerging technologies, recommend infrastructure modernization, standardize technical practices and improve operational efficiency.
- Promote compliance with Health, Safety, Security and Environmental policies and ensure safe working practices.
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