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Team Tagline
About the role
Prixair is a leading hospitality company comprising Prixair Hotels, Prixair Catering, Prixair Properties, Prixair Studio, and Flames Restaurant. They provide accommodations, service, amenities, and value to business and leisure travelers. The ICT Officer will support the organization's technology infrastructure in Abuja.
Required Skills
Preferred Skills
Similar Skills not Listed
Responsibilities
- Provide technical assistance and support to staff
- Diagnose and resolve hardware, software, and network-related problems
- Respond promptly to ICT-related complaints and service requests
- Guide staff on effective use of computer systems and software applications
- Maintain records of technical issues and resolutions
- Implement data protection and information security measures
- Perform regular data backups and ensure data recovery procedures
- Protect systems against viruses, malware, and unauthorized access
- Manage user accounts, passwords, and access permissions
- Maintain LAN and Wi-Fi networks
- Monitor network performance and troubleshoot connectivity issues
- Support email systems and digital communication platforms
- Maintain network devices including routers, switches, and access points
- Maintain updated inventory of ICT equipment and software
- Prepare periodic ICT activity and performance reports
- Document ICT procedures, configurations, and maintenance activities
- Install, configure, and maintain computers, printers, servers, and other ICT equipment
- Monitor and maintain computer systems and network infrastructure
- Ensure reliable internet connectivity and network performance
- Manage installation, upgrading, and maintenance of software applications
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