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Team Tagline
About the role
We are seeking an IT Support Specialist to manage and maintain our company's IT infrastructure. You will provide technical support to staff, ensure network and system reliability, and handle IT asset management.
Required Skills
Preferred Skills
Similar Skills not Listed
Responsibilities
- Install, configure, maintain, and troubleshoot computers, printers, network devices, software, and other IT equipment.
- Provide technical support to staff and resolve hardware, software, and connectivity issues promptly.
- Manage and maintain the company’s local network, internet connectivity, email systems, and other IT infrastructure.
- Monitor system performance and identify potential technical issues before they affect business operations.
- Install software, perform system updates, and ensure devices are properly configured and secured.
- Maintain accurate records of IT assets, equipment, software licenses, and technical issues.
- Assist with data backup, recovery, cybersecurity, and protection of company information.
- Set up user accounts, access permissions, and company devices for new and existing employees.
- Liaise with external IT service providers and vendors when specialized technical support is required.
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