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About the role
Norak Technologies Ltd is seeking an IT Support professional to provide technical support, product training, system demonstrations, and user onboarding for clients and internal staff. The ideal candidate is comfortable interacting with users, explaining technical concepts clearly, and supporting IT solutions effectively.
Required Skills
Preferred Skills
Similar Skills not Listed
Responsibilities
- Conduct product training sessions for clients and internal users.
- Deliver system demonstrations and presentations to prospective and existing clients.
- Assist clients with onboarding, setup, and basic troubleshooting of IT solutions.
- Provide first-level IT support and user assistance.
- Prepare training materials, user guides, and documentation.
- Coordinate the sales and business development team during demos and client engagements.
- Gather user feedback and report system issues or improvement areas.
- Ensure clients understand system features and best practices.
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Salary ranges vary based on experience, location, and the specific requirements of the role. For the most accurate information, please discuss compensation directly with the employer during the interview process.
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