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Team Tagline
About the role
Africa Delivery Technologies Limited (Kwik) is a shipping and logistics company seeking a detail-oriented Business Data Analyst to join their team in Lagos, Nigeria. The ideal candidate is proficient in data analysis and visualization, and able to communicate complex findings clearly to both technical and non-technical stakeholders.
Required Skills
Preferred Skills
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Responsibilities
- Collect, clean, validate, and analyse data from operational, commercial, financial, customer, and technology systems.
- Develop and maintain dashboards, reports, and performance trackers for management and departmental teams.
- Monitor key business metrics, including order volumes, delivery completion rates, turnaround time, revenue, customer retention, fleet utilization, and service performance.
- Identify trends, performance gaps, risks, and growth opportunities and provide practical recommendations.
- Translate business requirements into measurable indicators, analytical reports, and data-driven solutions.
- Collaborate with Operations, Sales, Finance, Customer Support, and Technology teams to improve data accuracy and reporting.
- Conduct customer, market, pricing, service, and profitability analyses to support business planning.
- Automate recurring reports and improve the efficiency and reliability of reporting processes.
- Maintain data integrity by identifying and resolving inconsistencies, duplication, and reporting errors.
- Present findings and recommendations to management through reports, dashboards, and presentations.
- Prepare periodic business performance reports and carry out other analytical duties assigned by management.
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Salary ranges vary based on experience, location, and the specific requirements of the role. For the most accurate information, please discuss compensation directly with the employer during the interview process.
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