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Team Tagline
About the role
RS Hunter Limited, an HR business partner and consulting firm established in 2008, is recruiting an IT Infrastructure & Operations Supervisor on behalf of its client. The role oversees the day-to-day operation and reliability of the company's IT environment, ensuring effective end-user support, network administration, hardware and software maintenance, user access management, and troubleshooting across all business units.
Required Skills
Preferred Skills
Similar Skills not Listed
Responsibilities
- Supervise daily IT infrastructure and operational activities.
- Provide and oversee first- and second-level technical support.
- Manage computers, printers, POS devices, network equipment and other IT hardware.
- Administer networks, connectivity and related infrastructure.
- Manage user accounts, access rights and permissions.
- Install, configure and maintain software and hardware.
- Troubleshoot system, network and end-user issues.
- Monitor system performance and resolve incidents promptly.
- Maintain IT asset and equipment records.
- Support backups, security controls and system recovery processes.
- Coordinate with external vendors and service providers.
- Ensure IT systems remain operational across all business locations.
- Maintain technical documentation and operational procedures.
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